ITIL1 ITIL What is ITIL?ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. ITIL: Overview and BenefitsITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organ.. 2013. 7. 16. 이전 1 다음